Client follow-up
Personalized messages after each appointment, with replies handled through your clinic’s WhatsApp. Each conversation takes the appointment details and the client’s experience into account.
What we take care of.
Google reviews
Google review invitations and replies. Invitations follow a personal conversation, when the client is pleased with their visit and willing to take a few minutes to share their experience.
Analytics
Client feedback analysed to show what clients value, where satisfaction could improve and which themes recur. Clear findings to help your clinic make informed service decisions.
A clear working arrangement.
- 01
Understand your clinic
We discuss your treatments, appointment volume and current follow-up to define the collaboration scope.
- 02
Agree the details
You approve wording, timing, access permissions, response coverage and escalation contacts.
- 03
Begin the follow-up
We follow up through your clinic’s account on its preferred channel for each client—WhatsApp, Instagram or email—using the wording and timing we have agreed.
- 04
Review and refine
We arrange regular touchpoints to present feedback summaries and analytics, review recurring themes and Google review activity, and refine the approach together.